|   Support Service Questions

HDD Mechanic

FAQ: Frequently Asked Questions


How often do you reply to customer messages?

At least twice a day.

What is Priority Support?

The priority support is an extra service that guarantees the highest priority of resolving any issues. In some cases, Priority Support customers are eligible to receive special product versions or builds that address their specific issues.

How can I order the Priority Support?

When you order the product, make sure the Priority Support option is selected as shown below.

Do you provide customer support by phone?

Currently, we only provide customer support by email.



Saturday, March 30, 2013

HDD Mechanic featured on Giveawayoftheday

During the promotion, we've been giving away licenses for our top product for absolutely free.

Tuesday, August 04, 2009

HDD Mechanic: a New Hard Drive Recovery Tool

HDD Mechanic: a new hard drive recovery tool for undeleting files and folders and repairing damaged hard drives.

Thursday, July 02, 2009

NTFS Mechanic: Hard Drive Recovery on a Budget

NTFS Mechanic can undelete files and folders from NTFS hard drives, and repair partitions and entire hard drives if they are formatted with the NTFS file system.

Friday, April 10, 2009

Recovery Mechanic: Undeleting Files and Folders

Recovery Mechanic offers complete file recovery from all types of FAT and NTFS media such as hard disks, flash drives, memory cards.

Thursday, January 15, 2009

Mail Mechanic: a Mail Recovery Tool for Windows Users

Mail recovery tool to help users of Microsoft Outlook, Outlook Express, and Windows Vista Mail to recover lost messages and repair corrupted email databases.

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