|   How to Test the Product before to Pay

Mail Mechanic

FAQ: Frequently Asked Questions


I've run the scan, but now I need the full version to save the found files. When I purchase the full product, should I repeat the scan with the full product?

There is no need to perform the scan again. Just click Save, and you'll be prompted for a key. Enter the key to convert the free trial version into the full product.

The product is free to try, but I can't recover anything because it asks me for a key.

Right, the product is free to try but not free to use. With the trial version you can try to find and check emails on your drive. Just run a scan.

If you see your emails, you can select them to view in the preview panel. If there is an attachment available, you can also preview the attachment. We support more than 200 file formats used in attachments to preview - you can open text documents, view pictures, play videos or listen to your music.

If the preview is correct and in the original resolution, the full product will export it with the same contents you've seen in the preview. We guarantee it!

Actually, the correct preview means that the file is already recovered, but you need a key to save it. An example is illustrated below.

I've seen the email title and correct count of the attachments, should I expect a successful recovery?

In most cases, the email will be recovered successfully, but only the correct and full preview can give you a 100% guarantee.

My file is not supported by your preview system. Can I expect a successful recovery?

You can try to recover such files, but we can't guarantee a successful recovery for them.

Is there a 30-days money-back guarantee?

We donít offer a money-back guarantee. Instead, we have the free evaluation version that enables previewing more than 200 types of files before the recovery. If you see the preview, the recovery is guaranteed.

Can I have a one-day key to test your product?

You don't need any kind of a key if youíd like to test our product. You can preview your files with a free trial version.

What if I see the correct and full preview, but the product will not recover it?

If the preview is really correct and full, the file is already recovered to your computerís memory. If you experience any problems saving such a file, we'll be able to assist you.

What if the preview for a message or an attachment is empty or damaged; or there is a product logo instead of the preview?

The correct preview is not available. In this case, there is no guarantee for successful recovery.



Saturday, March 30, 2013

HDD Mechanic featured on Giveawayoftheday

During the promotion, we've been giving away licenses for our top product for absolutely free.

Tuesday, August 04, 2009

HDD Mechanic: a New Hard Drive Recovery Tool

HDD Mechanic: a new hard drive recovery tool for undeleting files and folders and repairing damaged hard drives.

Thursday, July 02, 2009

NTFS Mechanic: Hard Drive Recovery on a Budget

NTFS Mechanic can undelete files and folders from NTFS hard drives, and repair partitions and entire hard drives if they are formatted with the NTFS file system.

Friday, April 10, 2009

Recovery Mechanic: Undeleting Files and Folders

Recovery Mechanic offers complete file recovery from all types of FAT and NTFS media such as hard disks, flash drives, memory cards.

Thursday, January 15, 2009

Mail Mechanic: a Mail Recovery Tool for Windows Users

Mail recovery tool to help users of Microsoft Outlook, Outlook Express, and Windows Vista Mail to recover lost messages and repair corrupted email databases.

Read all news...


"Your software really is top notch. It found files that our local computer geeks store could not find after three days of running every files search program they had."

Greg Kemper,

Yellowpine, PE, USA

"Are there any upgrades planned in the near future? This has always been the best recovery program around. Recently I tried a couple of demo programs and they recovered many more erased pictures. One was called Digital Photo Recovery by The Undelete Co. I would like to stay with your software. Thanks. "


Windsor, England