|   Support Service Questions

Mail Mechanic

FAQ: Frequently Asked Questions

Contents

How often do you answer email messages?

At least twice a day.

What is the Priority Support?

The priority support is an optional service that guarantees the highest priority of resolving customers’ issues. Priority Support customers may eligible to receive special product versions or custom builds addressing their specific issues.

How can I order the Priority Support?

When you order the product, make sure the Priority Support check box is selected as shown below.

Is there phone support?

Currently, we only provide customer support by email.

Contents

News

Saturday, March 30, 2013

HDD Mechanic featured on Giveawayoftheday

During the promotion, we've been giving away licenses for our top product for absolutely free.

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Tuesday, August 04, 2009

HDD Mechanic: a New Hard Drive Recovery Tool

HDD Mechanic: a new hard drive recovery tool for undeleting files and folders and repairing damaged hard drives.

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Thursday, July 02, 2009

NTFS Mechanic: Hard Drive Recovery on a Budget

NTFS Mechanic can undelete files and folders from NTFS hard drives, and repair partitions and entire hard drives if they are formatted with the NTFS file system.

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Read all news...